Solution 02
Order-to-Cash, run by four agents.
Cash that has arrived but is not applied is the most expensive kind. Four agents work receipt to recovery, and the judgement calls still reach a person.
The agents
Who does what
Cash Application
Applies receipts against open items, including payments that arrive with no remittance advice. Learns from how your team resolves the unapplied.
Collections
Rebuilds the worklist by risk rather than by age, drafts the chase, and leaves the relationship calls to a person.
Dispute Management
Short-pays and deductions worked as cases, with the credit memo drafted and waiting for approval.
Reconciliation
Bank lines cleared against the ledger continuously, so period end is not the first time anyone looks.
The work itself
What the agents actually do with a receipt
Eight capabilities sit behind the four agents. Most of them exist because remittance data is imperfect and payers do not follow your process.
Versatile file handling
Email, PDF and XML alongside the industry formats — BAI, MT940 and CAMT. Remittance rarely arrives one way, so nothing depends on it doing so.
Configurable matching
One-to-one, one-to-many, many-to-one and many-to-many. A consolidated payment against a dozen invoices needs the last of these, and most tools stop at the first.
Touchless unapplied matching
Where cash cannot be applied cleanly, the agent proposes the most probable split and carries the recommendation to similar discrepancies.
Exception learning
Each resolution your team makes is absorbed into the model, so the same shape of discrepancy does not arrive unrecognised a second time.
Analytics and recommendations
A prioritised collections worklist and credit recommendations, built from debtor behaviour rather than invoice age.
Deductions and disputes
Short-pays and deductions raised as cases with automated approval routing, so the credit memo is drafted before anyone asks for it.
Custom workflows
Cash application is not the same at two companies. The routing adapts to the process you already run.
Integration
Connects to banks, ERPs and surrounding applications by API or data feed. Your ERP stays the system of record.
Working capital
Where the money actually is
A mining conglomerate’s working-capital programme uncovered more than $525M in early-payment opportunity, took 14 days off DSO, cut the number of payment terms in use by 74% and rationalised 85% of credit terms — contributing $150M+ in incremental free cash flow and $18M+ to the bottom line.
Commercials
AR-as-a-Service
Receivables can be consumed as a service rather than stood up as a programme, which is usually what decides whether cash application improves this quarter or after the next planning cycle.
The honest part
What the agents will not fix
Cash application accuracy is bounded by what the payer sends. Where remittance is absent and the payment is consolidated across entities, the agent proposes the most probable split and escalates rather than forcing a match. Collections sequencing improves recovery odds; it does not make a distressed customer solvent, and a credit recommendation is an input to your policy, not a substitute for it.
Questions
Asked before every deployment
Can cash application work without remittance advice?
Yes. The agent proposes the most probable application based on payer history, amount and open items, and escalates where confidence is below your threshold rather than forcing a match.
What bank and remittance formats are supported?
BAI, MT940, CAMT and XML, alongside remittance arriving as email or PDF.
What matching types are supported?
One-to-one, one-to-many, many-to-one and many-to-many — the last being what a consolidated payment covering multiple invoices actually requires.
How are collections prioritised?
The worklist is rebuilt by risk rather than invoice age, using debtor behaviour, and the chase is drafted for review. Relationship decisions stay with your team.
How are deductions and disputes handled?
Short-pays and deductions are raised as cases with automated approval routing, and the credit memo is drafted ahead of the approval rather than after it.
Can receivables be consumed as a service?
Yes. An AR-as-a-Service model is available for teams that would rather scale the capability than run an implementation programme.
See it running before you decide.
The tour is the product, not a video of it. Walk the floor yourself — no form in front of it.